Frequently Asked Questions (FAQs)
We offer free delivery on orders over£35. Simply add items to your cart, and if your order total meets the minimum threshold, you’ll automatically qualify for free standard shipping at checkout. Enjoy your shopping without worrying about extra shipping costs!
Once your order is shipped, you’ll receive a tracking number to monitor its progress.
Yes, you can! During the checkout process, simply enter the shipping address where you’d like your order to be delivered. This is perfect for sending gifts directly to the recipient or if you want your order delivered to a work or temporary address.
We offer a variety of payment methods to make your shopping experience as convenient as possible. You can pay for your order using:
Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
PayPal: Secure and fast, PayPal allows you to pay using your PayPal account or directly via credit/debit card without sharing your financial information.
All transactions are securely processed, ensuring your personal and payment information is protected.
No, we do not share your personal information with any third parties, except as necessary to process your order or as required by law. We are committed to safeguarding your privacy and use industry-standard security measures to protect your data.
Yes, there may be a minimum order requirement depending on the products you select. The specific minimum order quantity or amount will be clearly indicated on the product pages or during the checkout process. If you have any questions, our customer service team is here to assist you.
Currently, we operate as an online store and do not have a physical retail location. Our website offers detailed images, descriptions, and customer reviews to help you make informed decisions. If you need further assistance or have questions about our products, our customer service team is always available to help.
Yes, you can request to cancel or modify your order as long as it hasn't been processed or shipped. To make changes or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible once the order is confirmed.
After your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to check the status of your delivery. If you have not received your tracking information or need additional help locating your order, please contact our customer service team, and we'll be happy to assist you.